Welcome to Kraftiz.in (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.kraftiz.in (the “Site”) and our related services, including purchasing fashion, beauty, and cosmetic products (collectively, the “Services”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
By using Kraftiz.in, you confirm that:
- You are at least 18 years of age or using the Site under the supervision of a parent or guardian.
- You have the legal capacity to enter into a binding contract.
Account Registration
To access certain features (like order tracking or wishlists), you may need to create an account.
- You agree to provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts found to be fraudulent or violating our Terms.
Products and Pricing
- We strive to display product colors, descriptions, and prices accurately, but variations may occur due to lighting or screen settings.
- All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Prices and availability of products are subject to change without notice.
We reserve the right to:
- Limit the quantity of any product purchased.
- Refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraud.
Orders and Payments
- By placing an order, you make an offer to purchase under these Terms.
- Once your order is placed, you will receive an email confirmation. This does not constitute acceptance of your order. Acceptance occurs when we dispatch the products.
- We accept payments through secure gateways including credit/debit cards, UPI, wallets, and other available methods.
Kraftiz.in is not responsible for payment failures or issues arising from third-party payment gateways.
Shipping and Delivery
- We ship across India. Delivery times may vary based on location and courier availability.
- Estimated delivery timelines are provided during checkout but are not guaranteed.
- In case of delivery delays beyond our control (e.g., courier issues, natural disasters), Kraftiz.in will not be held liable.
Returns, Exchanges, and Refunds
- Return Window: Products may be eligible for return or exchange within 7 days of delivery, provided they are unused, unopened, and in original packaging.
- Exceptions: Items like cosmetics, intimate wear, and sale items are non-returnable for hygiene reasons.
- Refunds: Approved refunds will be processed to your original payment method within [7–10 business days].
For more details, please visit our Return & Refund Policy page.
Intellectual Property
All content on Kraftiz.in, including logos, images, product designs, text, and graphics, are the intellectual property of Kraftiz.in or its licensors.
You may not copy, reproduce, distribute, or exploit any part of the Site without prior written consent.
User Conduct
You agree not to:
- Use the Site for unlawful, fraudulent, or abusive purposes.
- Upload or share content that infringes upon intellectual property or privacy rights.
- Attempt to hack, disrupt, or gain unauthorized access to our Site or systems.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
Limitation of Liability
To the maximum extent permitted by law:
- Kraftiz.in shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
- Our total liability for any claim shall not exceed the total amount you paid for the product in question.
Indemnification
You agree to indemnify and hold Kraftiz.in, its affiliates, employees, and partners harmless from any claims, losses, or damages arising out of your use of the Site or violation of these Terms.
We want you to love your purchase!
Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Site after changes constitutes your acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [ Lucknow Uttar Pradesh].
Contact Us
For any questions or concerns about these Terms, please contact:
Email: support@kraftiz.in